About [pii_email_3d5d72ccc163da850f76] Error

pii_email_3d5d72ccc163da850f76: Microsoft Error occurs when you send or receive an email message. This article helps you to know how to troubleshoot from your end when such email errors occur. And also it contains information that shows you how to lower security settings or turn off a computer’s security features. You can try making these changes to work around a specific problem. Before making such changes, we recommend you evaluate the risks associated with implementing this workaround in your environment. If you implement this, take any appropriate additional steps to help protect the computer.

We will explain how to troubleshoot problems that you experience when you receive or send an email message in Outlook or Outlook Express.

Methods to Resolve/Fix [pii_email_3d5d72ccc163da850f76] ErrorFix [pii_email_3d5d72ccc163da850f76] Error

pii_email_3d5d72ccc163da850f76 issue gets resolved by following one or more methods. After completing each method, send yourself a test email message to ensure that you are able to send and receive messages without receiving any error. If you continue to receive getting the error pii_email_3d5d72ccc163da850f76, try the next method.

Method 1: Internet Connection

Follow the steps below and ensure you are connected to the Internet.

  • Start any Internet browser. For example, you can start Internet Explorer or Google Chrome
  • Check the following addresses in the address bar, and then press Enter.
  • http://www.google.com
  • http://www.microsoft.com
  • If you continue to get Internet connectivity issues, then you need to fix the Connection issue

Method 2: Check Outlook Email Account Settings

Microsoft Support team at https://support.microsoft.com/en-us/topic/error-occurs-when-you-send-or-receive-an-email-message-in-outlook-or-outlook-express-a46ddb77-640f-3e6a-8f35-6fe3ea93e923 suggests on how to check your email account settings in Outlook. If you have this issue, you can follow the instructions given in the above link.

Method 3: Delete Suspicious Email messages

  • Suspicious email messages might create a problem. If you have any suspicious email messages, you need to first delete them by using one of the following methods:
  • After accessing your mailbox by using your ISP’s web-based email program, delete the email messages.
  • Or contact your ISP and ask them to delete the email messages.

Method 4: Check your Antivirus Manufacturer’s Website

Antivirus Manufacturer’s Website check is necessary for additional clarifications. If your antivirus software include an email-scanning feature, you can try to perform additional configuration tasks so that you can use Outlook / Outlook Express along with the antivirus software. For instance, you may need to configure the Norton AntiVirus Office plug-in to work with Microsoft Outlook.

Go to one of the following websites for more information about how to use Outlook:

  • Symantec
  • McAfee
  • Trend Micro
  • Panda

Method 5: Firewall Software Configuration

Firewall Software Configuration makes a computer more vulnerable to attack by malicious users or software such as viruses. We do not recommend this however, this information is provided so that you can implement this at your discretion.

Firstly, Configure your firewall software to enable the following files to access the Internet:

  • exe (for Outlook)
  • exe (for Outlook Express)
  • By default, port 25 is for outgoing access, and port 110 is for incoming access. Contact your ISP or system administrator if you are unsure about the ports.

You can also remove and reinstall McAfee Personal Firewall. This reinstallation process will ensure that Outlook and Outlook Express have Internet access. Because, the process re-creates the program used by the firewall.

If you are running any Norton Symantec, contact Symantec product support for any upgrade or reconfiguration instructions to resolve your problem.

Method 6: Repair your Microsoft Outlook or Outlook Express

Repairing your Outlook or Outlook Express also fixes the problem. If Outlook Express is removed from your system, or if the installation is corrupt, Outlook 2000 will not function correctly. It may generate one of the error messages mentioned in the “More information” section.


You can contact the Microsoft Technical Support team if the above methods do not fix your pii_email_3d5d72ccc163da850f76 error. The team is always available on Call to resolve your queries 24/7. Also, if you know of any other solution to the error, please email us instructions on how to use a solution; it will benefit our readers.

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